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Privacy notice

Peake Management Ltd collects very little through this website. There are no forms, no accounts and no tracking cookies. If you call or email us, we use your details to reply.

Last updated:

Who we are

Peake Management Ltd is the “controller” of the personal information described here. That means we decide how it is used. Peake Management Ltd, registered in England and Wales, company number 15574401. Registered office: 10 Dreys Road, Bude, Cornwall, EX23 8TL.

Bude Web Services, ParkCraft and ansom.ai are trading names of Peake Management Ltd. Each of those websites has its own privacy notice for its own forms.

Contact us about your information: leonard@peakemanagement.com or by post to our registered office above.

What we collect

WhenWhat we collect
You call or email usThe details you give us and, for calls, your number.
You visit this websiteOur website host keeps short-term technical logs (IP address, browser type, pages requested) to keep the site working and secure.
You look at pagesWe do not use analytics or tracking on this website.

This website has no forms and no accounts. What it stores on your device (nothing) is in the cookie notice.

Why we use it, and our legal reason

What we doLegal reason (UK GDPR)
Reply to you when you call or emailTaking steps at your request before a contract (Article 6(1)(b)), and our legitimate interest in replying to people who contact us (Article 6(1)(f)).
Keep accounts and tax recordsLegal duty (Article 6(1)(c)).
Keep the website secureLegitimate interest (Article 6(1)(f)).

Where we rely on legitimate interests, our interest is running our business and answering people who contact us, and we have checked it does not override your rights. We do not make decisions about you by computer alone.

Who we share it with

We do not sell your information. These are the only others who see it:

WhoWhyWhere they are based
Netlify, Inc.Hosts this websiteUnited States
Google (Google Workspace)Holds our emailUnited States

We may also share information where the law requires it.

Sending information outside the UK

Some of the companies above are based in the United States. Where that happens, we rely on the UK-US data bridge for companies certified under it, or the provider’s standard contract terms for UK transfers.

How long we keep it

InformationHow long
Emails and call notes that do not lead to work12 months, then we delete them
Customer and payment records6 years after the last job, because of tax rules
Website logsA short time, set by our host

Your rights

You can ask us to:

  • show you what we hold about you
  • correct anything wrong
  • delete your information (unless the law says we must keep it)
  • limit how we use it
  • give it back to you in a usable form
  • stop using it where we rely on legitimate interests
  • stop sending you marketing, at any time

To use any of these rights, email leonard@peakemanagement.com or write to our registered office. We aim to reply within one month.

Complaints

If you are unhappy with how we handle your information, please tell us first. Email leonard@peakemanagement.com or write to our registered office. We will confirm we have your complaint within 30 days, look into it, and tell you what we found.

You can also complain to the Information Commissioner’s Office (ICO): ico.org.uk/make-a-complaint. The helpline number is on that page.

Children

This website is for adults.

Other websites

Links from this site go to other websites with their own privacy notices, including Bude Web Services, ParkCraft, ansom.ai and Companies House. We do not control them.

Changes

We post any changes on this page and change the date at the top. Our old website used a Meta advertising pixel. This website does not.